Training: Manage effectively by emotional intelligence

Not certifying


How to optimize the management of employees’ feelings and their own feelings in an organizational framework?

Emotions are part of human functioning even in a professional context. Long hidden, often denied, research shows that it is impossible for us to ignore them and that they impact our performance and that of our team.

So how can we consider our emotions as resources and how can we adopt an effective approach to give them a place and a framework for expression?

This training allows Managers to better understand and manage emotions and their expression in a professional context. Through pragmatic and concrete approaches, methods and tools are mobilized in order to develop capacities to integrate and manage your emotions and those of your team.

From , In this training, we work on emotional management strategies from the awareness of emotion to management of delicate situations. The identification of employees’ emotions, the manager role in the face of difficult emotions or the management of risky situations are also integrated into our training program.

Participant profiles

  • Any Manager in need to develop his emotional skills


  • Identify emotions and their functioning, in particular through the contribution of neuroscience
  • Develop your emotional managerial skills
  • Maintain or restore emotional balance in delicate managerial situations
  • Take into account the impact of emotions on individual and collective performance in your team


  • No prerequisites

Course content

  • Identifying emotions in the workplace
  • The functioning mechanisms of our emotions
  • The impact of emotions on team dynamics and individual dynamics
  • The manager’s role in the emotional management of his team
  • Managing emotions in difficult managerial situations
  • Support for teams undergoing change


  • Digital courseware included

Lab / Exercises

  • Self-assessment to assess emotional skills
  • Practical methods and tools, immediately applicable and allowing managers and team members to develop capacities to manage emotions
  • Sharing of good practices from companies (concrete cases)
  • Practical exercises to apply the benefits of training
  • Individual plan of action

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 800.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge

ven19juil09:00ven17:00VirtuelVirtual Etiquettes de sessionTEAM-EMO

ven19juil09:00ven17:00Lausanne, Avenue Mon repos 24, 1005 Lausanne Etiquettes de sessionTEAM-EMO

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ven13Sep09:00ven17:00Genève, Route des Jeunes 33B, 1227 Carouge Etiquettes de sessionTEAM-EMO

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ven08Nov09:00ven17:00Lausanne, Avenue Mon repos 24, 1005 Lausanne Etiquettes de sessionTEAM-EMO

Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


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Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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