Training: Master the fundamentals of crisis management

Ref. TEAM-CRI

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Duration:

2

days

Exam:

Not certifying

Level:

Fundamental

Funding:

Temptraining

ITTA | Trainings | Soft Skills | Team and People Management | Master the fundamentals of crisis management

Description

Cette formation propose une synthèse claire des principaux éléments permettant de gérer une crise. Vous apprendrez à cerner les crises possibles et à organiser leur gestion avant qu’elles ne surviennent, et à structurer un plan de crise pour y faire face.

Participant profiles

Leaders
Directors

Objectives

Understanding the different types of crises
Define the key elements and the different crisis management scenarios
Structuring a crisis plan
Manage the different stages of a crisis
Develop a continuity plan in the context of the crisis

Prerequisites

Leadership or team management experience

Course content

Introduction

What is a crisis?
Exceptional events due to their scale
Exceeding the psychological threshold. Immediate inability to restore the situation
Change, a vector of crises. The ability to react

Potential for crises and scenarios

Crises only happen to others! Anticipate and prepare
Assess the potential for crisis. Identify all stakeholders
Objectives of the crisis management organization. Use crisis scenarios
Prepare for danger. Reduce the severity of the event when and if it occurs
Study and pre-deploy protective measures in advance. Limiting collateral impacts and damage
Formalize trigger levels

Crisis management stages

Invariable steps. Diagnosis, action and decision
Quickly perceive the gravity of the situation. Induced priorities and most appropriate decisions
Entered crisis. Establishment of the crisis unit
Functions to be assumed

Crisis unit

Build the crisis cell. Entering the crisis: detection, first actions
Establishment of the crisis unit. The functions to be assumed
Communication. Alert and inform staff, partners, the media

Risk management

Crisis and risk detection
Analyze, assess and prioritize risks
Risk management: the phases of risk management, legal obligations
References and methods (brief introduction)
Organization of the “risk management” function

Documentation

Digital courseware included

Lab / Exercises

Case study
Crisis simulation

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.