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Training: Teams – Communication

Ref. MTE-12
Duration:
0.5
 day
Exam:
Not certifying
Level:
Fundamental

Microsoft Teams Training – Communication

Communication within modern teams relies on efficient digital tools. This Microsoft Teams training course helps professionals collaborate more effectively in their daily work. Through a practical and accessible approach, you will learn to fully leverage Teams’ messaging, calling, and meeting features. The goal is simple: communicate faster, clearer, and more efficiently.

Learn to master communication in Teams

Microsoft Teams has become a central tool for business collaboration. Yet, many users only know the basics. This Teams training will help you gain confidence and productivity. You will learn how to manage conversations, organize meetings, and share information smoothly — all while applying the best communication practices.

Participant Profiles

  • Employees wishing to improve their internal communication
  • Assistants and team coordinators
  • Project managers and team leaders
  • Regular users of Microsoft 365 or Teams

Objectives

  • Understand how teams work in Microsoft Teams
  • Configure communication statuses and settings
  • Use individual and group chats effectively
  • Share files and screens within a chat
  • Manage and customize Teams calls
  • Schedule and host Teams meetings

Prerequisites

  • No prerequisites

Course Content

Module 1: What is Microsoft Teams?

  • Help, Training and Support content for Teams
  • Presence status and status message
  • Teams Settings

Module 2: Chat

  • Start a group chat
  • Format a message
  • Send a file, picture or link
  • Add people to a conversation
  • Share your screen in a chat

Module 3: Calls

  • Start and answer a call
  • Manage your call settings
  • Add someone to a call

Module 4: Teams meetings

  • Schedule a Teams meeting
  • Join a Teams meeting
  • Choose your audio and video settings
  • Manage your audience
  • Share content during the meeting

Documentation

  • Quick guide Teams

Lab / Exercises

  • This course includes hands-on exercises designed to reinforce your knowledge and apply your skills in real-world professional scenarios.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Improve your team communication with Microsoft Teams

In an increasingly hybrid professional environment, effective communication has become a cornerstone of collective performance. The Microsoft Teams training course provides a comprehensive understanding of modern communication tools. It is designed for anyone who wants to collaborate more intelligently on a daily basis while applying digital best practices.

Teams centralizes conversations, meetings, and files in a single workspace. This tool is more than just a chat or calling platform — it is a true communication hub. Knowing how to use it in a structured way improves coordination across departments and reduces information loss. Mastering chat, call, and meeting features allows you to communicate more clearly, more efficiently, and with greater respect for everyone’s time.

Structuring communication for greater clarity

Proper use of chat and team channels helps avoid misunderstandings. In this Teams training course, participants learn how to create targeted discussions, choose the right channels, and maintain a professional tone. The instructor explains how to use mentions, notifications, and statuses to stay responsive without creating information overload.

Many users still confuse private chats, group chats, and team channels. Yet, understanding these differences is key to maintaining structured communication. The goal is to streamline exchanges while preserving focus. The hands-on modules show how to organize messages, format discussions, and manage shared files to save time every day.

Optimizing meetings and calls in Teams

The success of a virtual meeting depends as much on preparation as on facilitation. In the Microsoft Teams training course, a significant section focuses on scheduling and managing meetings. Participants learn how to select the right audio and video settings, invite attendees effectively, and share relevant information during sessions.

Teams offers advanced options such as recording, screen sharing, and customized backgrounds. These features enhance the user experience and promote focus. Teams calls, on the other hand, provide a valuable way to hold quick discussions and maintain human connection — an essential factor in remote or international collaboration.

Adopting good digital communication practices

Communicating effectively in a digital environment doesn’t happen by accident. The social rules that are often implicit in face-to-face interactions need to be redefined online. This Teams training emphasizes both human and organizational aspects. Understanding when to use chat or meetings, how to write clear messages, and how to manage notifications are key skills covered in the course.

The training also addresses time management and productivity. By learning how to configure statuses, notifications, and channels properly, users can stay focused on priorities. This leads to more efficient collaboration without constant interruptions — a major challenge in today’s workplace.

A practical and collaboration-focused learning experience

This Teams training course goes beyond theory. Participants get hands-on experience with real scenarios such as organizing team meetings, creating group discussions, sharing documents, and communicating across departments. This practical approach ensures rapid skill development that can be applied immediately.

The examples used in the course reflect real business situations: project coordination, team follow-up, and cross-department communication. Through these exercises, learners discover how to make the most of Teams while adopting a more collaborative and efficient communication approach.

Why take Microsoft Teams training?

Investing in Teams training means investing in the quality of your organization’s communication. Mastering this tool helps reduce unnecessary meetings, clarify communication channels, and strengthen team cohesion. The course is ideal for both new users and professionals seeking to refine their digital collaboration skills.

In a world where technology evolves rapidly, staying up to date is essential. Microsoft Teams continuously improves, adding new features related to productivity and artificial intelligence. This training helps participants understand these updates and adapt their collaboration methods to remain efficient over time.

FAQ

What is the average duration of the Microsoft Teams training?
The course usually lasts one day. It is designed to allow immediate application of the concepts covered.

Do I need prior knowledge of Microsoft 365 to take the course?
Basic familiarity with the Microsoft 365 environment is recommended, but the training remains accessible to all users.

Is this training suitable for remote work?
Yes, the course emphasizes collaborative practices adapted to remote and hybrid teams.

Are meeting and calling features covered?
Yes, they are an integral part of the program. Participants learn to schedule, host, and manage meetings in Teams.

Is this a certification course?
No, but it provides solid preparation for Microsoft certifications related to collaborative tools, especially those in Microsoft 365.

Who should attend this Teams training?
It is suitable for all professionals who want to optimize communication and improve team productivity.

Can the course be taken remotely?
Yes, it can be delivered either in person or via video conference, depending on the organization’s and participants’ needs.

Prix de l'inscription
CHF 475.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement Badge
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Tel. 058 307 73 00

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ITTA
Route des jeunes 35
1227 Carouge, Suisse

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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