This NLP training initiates you to neuro linguistic programming tools to better understand your communication and that of your interlocutors. Over two days, you discover perceptive filters, thinking modes (visual, auditory, kinesthetic), calibration and synchronization. A useful skill for those in client relations, management, negotiation or pedagogy.
Communication adjusted to the other’s profile is fifty percent of the message getting through
For interpersonal profiles in French speaking Switzerland, NLP offers a pragmatic reading grid without ideological drift. The course relies on observation exercises, calibration and role plays. You leave with techniques applicable from the office return without needing a full practitioner cursus.
Module 1: Language Structure
Module 2: Questioning
Module 3: Milton Model
Module 4: Meta-Programs
Developed in the 1970s by Bandler and Grinder, NLP offers observable tools on interpersonal communication. Beyond academic controversies, its techniques remain widely used in coaching, HR and management. This course offers a pragmatic approach for those who want to upskill on this reading grid without committing to a full certifying path. In Geneva and Lausanne, profiles in interpersonal relations benefit directly from this kind of tool from the office return.
Each person perceives reality through personal filters (beliefs, experiences, states). The course details the main documented filters and their consequences in communication. A reading that helps you understand why the same message is interpreted very differently across contacts, and that changes the way you prepare an important exchange.
The VAKOG model (visual, auditory, kinesthetic, olfactory, gustatory) offers a grid to spot preferred thinking modes. Vocabulary, gestures, gaze, choice of metaphors: observable cues. The course practices detection in group until reading becomes fluid and applicable in meetings as well as in individual interviews.
Calibration consists of finely observing an interlocutor. Synchronization is adjusting your own communication. The course explores both with rigor and ethics: it is about helping the encounter, not manipulating. A finesse often absent from quick NLP introductions, that distinguishes a professional usage from a caricatural one.
Reformulation is a particularly useful NLP technique: simple, broadening, reframing. The course practices these variants on concrete cases with personalized feedback. A skill applicable to any relational role, from sales to management to HR.
Once the profile is identified, how to adjust without losing yourself? The course details the levers (vocabulary, examples, cadence) and pitfalls (caricature, overplay). With a focus on authenticity, condition of long term effectiveness. You leave with a clear frame for practice, without falling into forced imitation.
This course is for profiles relying daily on interpersonal communication: salespeople, client advisors, managers, HR, trainers, operational coaches, healthcare professionals in client contact. In Geneva and Lausanne, many participants come from international organizations, banking, watchmaking, healthcare or public services. No specific prerequisite required.
At the end of the training, you can detect a contact’s dominant profile in a few minutes, adjust your vocabulary, examples and pace accordingly, and reformulate a request to clarify without imposing. You leave with a repertoire of usable phrases and a personal training plan for the following weeks. Many participants report a noticeable change from the first week back.
At ITTA centers in Geneva and Lausanne, this course runs over two days in a small group with an experienced practitioner. Format mixing concise theory, observation exercises in pairs, filmed role plays (with agreement) and personalized debrief. Each participant arrives with a real professional situation they want to progress on. This format alternates short demonstrations from the trainer, peer practice and individual coaching moments. Beyond the two days, you keep access to the slide deck and to a follow-up plan that bridges the gap between course content and daily field application.
A sales director adjusting their pitch to a visual buyer secures a meeting in less time. An HR manager calibrating an anxious candidate asks the right questions to draw them out. A manager synchronizing pace with their counterpart redirects without confronting. The course addresses these three situations through role plays with immediate feedback on adjustments.
NLP combines particularly well with active listening (course 14078) to thicken the posture, with non verbal communication (course 14080) to decode body cues, and with self confidence work (course 14288) to embody a coherent posture. Many participants enroll in one of these three courses in the following months.
One of the most common participant feedbacks is the impact of combining NLP calibration with active listening reformulation. The two practices reinforce each other: calibration tells you what to listen for, reformulation lets the contact feel heard. The course briefly opens this perspective so that you know where to invest next.
Need to be a therapist?
No, this course centers on professional communication tools. It does not train therapists or certified practitioners.
Difference with a practitioner cursus?
A full practitioner cursus lasts hundreds of hours and includes a therapeutic dimension. This course initiates the main professionally applicable tools in two operational days.
For which jobs?
Client relations, sales, management, HR, training, operational coaching, accompaniment, care. Any role relying on regular interpersonal communication.
Are exercises filmed?
Optionally and with agreement. Video allows precise non verbal feedback, but no recording leaves the room.
Can we work on personal professional situations?
Yes, it is even strongly encouraged. Each participant arrives with a concrete case and the trainer guarantees group confidentiality.
Is the NLP model scientifically validated?
The academic community is divided: some techniques are robust, others remain contested. The course adopts a pragmatic posture, using observable and useful tools without ideological commitment.
Is it a useful tool for cross-cultural settings?
Yes, NLP frameworks help reading communication styles across cultures present in Geneva and Lausanne international environment, with care taken not to caricature.
Where do sessions take place?
ITTA has three centers: in Geneva (Carouge, Route des Jeunes 35), in Lausanne at the Flon (Rue des Côtes de Montbenon 16) and at Lausanne Mon-Repos (Avenue de Mon-repos 24). The training is also available in virtual classroom for remote participants.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
