Training: Delegate to gain efficiency

Not certifying


The motivation, cohesion and performance of a team are the results of an effective delegation of responsibilities. This internship will allow you to master all aspects. You will learn to take responsibility, support your employees and set up relevant monitoring indicators.

Participant profiles

  • Team leaders


  • Know the stages of the delegation process
  • Set individual goals
  • Conduct a delegation interview
  • Establish monitoring indicators
  • Accompany the delegation over time


Course content

Identify the challenges of the delegation

  • Understand the benefits for the employee, management and the company
  • Approach delegation as a development tool
  • Be aware of your personal approach in delegation
  • Identify the basic rules of delegation and the main pitfalls to avoid

Empower by delegation

  • Defining the scope of the delegation: expected results
  • Identify development needs
  • Set individual objectives: objective, recipient, deadline
  • Know the stages of the delegation process

Conduct a delegation interview

  • Define the key stages of the delegation interview
  • Prepare your interview: place, time, messages
  • Choose a suitable communication: clarity, posture, choice of words
  • Listen to the delegate and take into account their expectations
  • Motivate your employee to action

Leading the delegation

  • Identify monitoring indicators
  • Implementation of individual and collective dashboards
  • Formalize progress points

Accompany the delegation over time

  • Stay informed on the progress of the missions
  • Set up follow-up interviews
  • Know how to value and recognize successes
  • Manage drifts and hazards, crop if necessary
  • Readjust the steering indicators if necessary
  • Evaluate the success of the delegation


  • Digital courseware included

Lab / Exercises

  • Filmed scenario: giving signs of recognition, knowing how to manage drifts
  • Personalized debriefing

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 800.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge

ven02Aoû09:00ven17:00VirtuelVirtual Etiquettes de sessionTEAM-DEL

ven02Aoû09:00ven17:00Lausanne, Avenue Mon repos 24, 1005 Lausanne Etiquettes de sessionTEAM-DEL

ven27Sep09:00ven17:00VirtuelVirtual Etiquettes de sessionTEAM-DEL

ven27Sep09:00ven17:00Genève, Route des Jeunes 33B, 1227 Carouge Etiquettes de sessionTEAM-DEL

ven22Nov09:00ven17:00VirtuelVirtual Etiquettes de sessionTEAM-DEL

ven22Nov09:00ven17:00Lausanne, Avenue Mon repos 24, 1005 Lausanne Etiquettes de sessionTEAM-DEL

Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


Votre demande

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request