Training: Giving relevant feedback to his team

Ref. TEAM-FED
Duration:
1
 day
Exam:
Not certifying
Level:
Intermediate

Description

Cette formation vous enseigne à donner un feedback qui sera compris et accepté par vos collaborateurs et ainsi contribuer à leur développement personnel et professionnel.

Participant profiles

  • Managers
  • Team Leaders
  • Project Managers

Objectives

  • Give effective feedback
  • Handle emotional reactions
  • Help and support collaborators achieve positive change

Prerequisites

  • Basic communication skills

Course content

Basics of feedback

  • Know when, where and how to deliver it

Be prepared

  • Ask yourself the right questions before delivering feedback
  • Unconscious bias
  • Manage emotions

How to prevent adverse emotional reactions

  • Find the right approach
  • Use the right sequence

Giving feedback is a two-way process

  • Don’t make assumptions
  • Ask questions to understand and take in your collaborators’ perspective
  • Test for understanding of the gap

Help your collaborators stay engaged

  • Focus on how your collaborators’ strengths can contribute to the expected outcomes
  • Follow-up and support their development
  • Implement a feedback culture in your team, including positive feedback

Documentation

  • Digital courseware included

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 800.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge

Session scheduled on demand, please contact us to open a session

Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.

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Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

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