ITIL® (Information Technology Infrastructure Library) is a set of works listing the good practices (best practices) of the management of the information system. ITIL® 4 is the latest iteration of the ITIL framework that has been used by organizations around the world to deliver IT services. ITIL 4 incorporates new ideas and practices from the DevOps and Agile worlds. It also provides a clear pathway for organizations to move from traditional IT service management to a more modern, digital way of working. ITIL® best practices are based on a modular training and certification system.
- Confirmed training
Du lundi au vendredi, de 8:30 à 18:00.
Monday to Friday, from 8:30 am to 06:00 pm.