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Training: Convince and federate around a project

Ref. ORG-FEDE
Duration:
1
 day
Exam:
Not certifying
Level:
Fundamental

Description

As no one works in a vacuum, our ability to manage the relationship with our internal or external clients is essential to the success of our projects; this involves analysing profiles and needs, defining the result criteria and presenting the solution. How do we obtain results through our relationship with others?

Télécharger le PDF de la formation

Participant Profiles

  • Project managers
  • Team leaders in relation with internal/external customers

Objectives

  • Map stakeholders
  • Question to understand the needs in order to choose the best solution
  • Determine the objective criteria for carrying out the project
  • Argue the proposed solutions in terms of benefits

Prerequisites

  • No prerequisites

Course Content

Cartography

  • Benefits, challenges and issues
  • Building your interpersonal relationship and influence network
  • Communication levers

Needs analysis

  • Chain of problems – chain of solutions
  • CTQ analysis for levers and indicators
  • Families of indicators
  • Case study and implementation

Presentation of the solution

  • CAB model for profits
  • Links with customer needs
  • Action Plan
  • Putting it into practice

Documentation

  • Digital courseware included

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.
Prix de l'inscription
CHF 800.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge
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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request