The soft skills domain covers our training for managers, employees, HR and anyone wishing to develop relational, leadership and communication skills. Our catalogue covers team management, oral and written communication, personal efficiency, time management, creativity, innovation and HR practices. Whether you are a new manager or an expert wishing to deepen your practices, you will find the soft skills training matching your level, delivered in Geneva, Lausanne or virtual classroom by certified coaches and experts.
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Change management training in Geneva and Lausanne. 2 days to support transformation projects with your team smoothly daily at ITTA Switzerland.
Assertive communication training in Geneva and Lausanne. 2 days to lead difficult conversations with serenity at ITTA Switzerland.
Delegation training in Geneva and Lausanne. 1 day to identify, frame and follow useful delegation to your engaged team at ITTA Switzerland.
Difficult conversation training in Geneva and Lausanne. 2 days to prepare, conduct and conclude sensitive discussions at ITTA Switzerland.
Lego Serious Play training in Geneva and Lausanne. 2 days to facilitate team innovation with a hands and head method ready at ITTA Switzerland.
Team management training in Geneva and Lausanne. 2 days to acquire team management fundamentals at ITTA Switzerland.
Emotional intelligence training in Geneva and Lausanne. 2 days to develop your managerial EI and lift team performance at ITTA Switzerland.
We are often very good at analyzing the behavior of others, but we have more difficulty with ours: our eyes are turned to the wrong side.
Transversal leadership training in Geneva and Lausanne. 2 days to lead your projects durably without hierarchical authority at ITTA Switzerland.
Team performance training in Geneva and Lausanne. 2 days to drive collective dynamics and boost results at ITTA Switzerland.
Recruitment training in Geneva and Lausanne. 2 days to frame the need, source, conduct a reliable interview and decide at ITTA Switzerland.
Business strategy training in Geneva and Lausanne. 2 days to build a clear vision and deploy it into concrete actions at ITTA Switzerland.
Soft skills have become the most sought-after skills in business, beyond technical competencies. The ability to manage a team, communicate effectively, resolve conflicts, organise time and innovate determines professional success, particularly for managers, project managers, sales and HR. Swiss organisations actively invest in developing these skills among their employees and leaders.
A professional soft skills training brings methodological tools, behavioural analysis grids and supervised practice. Whether you are becoming a manager for the first time, preparing an important interview or wishing to improve your public speaking, our soft skills training in Geneva and Lausanne gives you the keys to progress sustainably. ITTA offers a catalogue of training courses in this domain, delivered by certified coaches and active practitioners.
Investing in a soft skills training brings professional confidence, relational impact and evolution prospects towards management or leadership positions.
Our sessions are deliberately practice-oriented with role-plays, simulations and personalised feedback that allow each participant to progress from concrete cases drawn from their daily professional life and to immediately apply learnings back at work.
The team and people management hub is the most complete axis of our soft skills catalogue, with 26 courses. It covers team management for new managers, conducting annual reviews, conflict management, remote and hybrid management, transformational leadership, delegation and motivation. These courses target line managers, team leaders, project managers and directors wishing to strengthen their relational impact.
The oral communication hub gathers training in public speaking, impactful presentations, meeting facilitation, negotiation and pitch techniques. These skills are essential for sales, executives, project managers and all functions speaking internally or to clients. They usefully complement written communication courses covering professional writing, emails and non-violent communication.
The personal efficiency and organisation hub covers time management, prioritisation, GTD method, stress management, work-life balance and concentration at work. These courses target all profiles facing significant workload and seeking serenity and personal performance. They complement project management training for project managers handling multiple workstreams simultaneously.
Our creativity and innovation training covers structured brainstorming methods, design thinking, ideation workshop facilitation and collaborative facilitation. These skills have become differentiating for innovation project managers, marketing teams and transformation managers leading collective ideation and product innovation initiatives.
The human resource practices hub gathers training for HR and managers: recruitment interviews, departure management, conducting difficult conversations, prevention of psychosocial risks and applied labour law. These courses target HR managers, HR business partners and line managers leading their team’s HR daily.
A new manager benefits from a path combining team management training for new managers, annual review training and conflict management training. An experienced project manager can add modules on oral communication and meeting facilitation. A salesperson seeking to strengthen their impact follows public speaking, negotiation and impactful presentations. An HR consolidates practices with recruitment interviews and difficult conversations modules. A manager facing high workload combines time management, stress management and delegation.
Soft skills naturally extend to other domains. Management training covers project management, ITIL, agile and enterprise architecture for profiles wishing to structure their methodological practice. The Agile and Scrum domain brings scrum master and product owner skills, particularly linked to facilitation soft skills. AI training brings a complementary dimension for managers leading digital transformations and supporting their teams in adopting new technologies. For support functions in direct contact with users, the Office productivity domain reinforces autonomy on Microsoft 365 tools.
Hybrid and remote management remains a central skill after the generalisation of flexible work in French-speaking Switzerland. Intergenerational management is gaining importance with the coexistence of senior profiles and Gen Z young graduates with different expectations. Stress management and prevention of psychosocial risks are becoming strategic for HR managers and team leaders. Finally, the managerial posture facing the arrival of AI and automation forces leaders to rethink the role of employees and support their teams in this transition.
All our soft skills training courses are available on-site in our Geneva (Route des Jeunes 35) and Lausanne (Avenue de Mon-Repos 24) centres, as well as in interactive virtual classroom. Our session calendar, organised in 5-week cycles, allows for swift registration. Our limited group sizes enable genuinely personalised pedagogical support, and each course includes role-plays, simulations and individual feedback enabling rapid progress from your professional reality.
A historical actor of professional training in French-speaking Switzerland, ITTA is a certified centre in professional skills development. Our trainers are certified coaches, work psychologists and practitioners active in Swiss companies, allowing them to share current concrete cases and adjust content to your professional reality. The soft skills catalogue contains more than 55 training courses for managers, directors and employees. Several funding paths are possible according to your professional profile.
Here is a selection of reference training courses in this catalogue, accessible directly:
Which training to become a new manager?
The new manager path typically combines team management training (3 days), interview training (2 days) and conflict management training (2 days). This set gives you the basics to take your position serenely and quickly structure your relationship with your team.
How long to improve public speaking?
A public speaking training typically lasts 2 to 3 days and brings immediately applicable techniques. For a sustainable transformation of your posture, plan several spaced sessions and individual coaching. Reaching full ease takes 3 to 6 months of regular practice.
Are soft skills trainings effective in virtual format?
Yes, our virtual training uses interactive tools (polls, breakout rooms, exercises) maintaining engagement. Role-plays and simulations take place in virtual breakout rooms with feedback. For very posture-oriented training (public speaking, negotiation), on-site remains more impactful thanks to direct body language feedback.
What professional funding options are available?
Several professional funding solutions can be considered depending on your situation and your employer. Our team helps you identify the options that fit your profile.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
