Management Catalog

July - December 2023

itta.net

Management

+60 trainings

MANAGEMENT

Agile and Scrum

PRINCE2®

PRINCE2 Agile® Foundation

REF. PRINCE2A-01

Participant profiles

Agile professionals, project managers and aspiring project managers who want to be able to combine PRINCE2® and Agile in the most effective way when using PRINCE2®, Agile behaviours, concepts, frameworks and techniques
Other key delivery team staff, including: product owners, Scrum Masters and developers
Business professionals with an interest in iterative and incremental project delivery through collaborative working

Objectives

Understand the key concepts of PRINCE2®
Understand the key concepts of PRINCE2 Agile®
Understand how PRINCE2® elements may be tailored in an Agile context
Understand agile ways of working
Understand focus areas in an agile context
Get prepared for the PRINCE2 Agile® exam

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2100.-

Fondamental

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2 Agile® Practitioner

REF. PRINCE2A-02

Participant profiles

Any project managers or project team members who wants to understand how to embed agile ways of working with PRINCE2®
IT managers
People or organisations currently using an Agile framework and who wants to know how to add PRINCE2® on top of it

Objectives

Understand basic concepts of common agile ways of working
Apply and evaluate the focus areas to a project in an agile context
Apply or tailor the PRINCE2® principles, themes, processes and management products to a project in an agile context
Get prepared for the PRINCE2 Agile® Practitioner exam

Prerequisites

To have one of the following certification: PRINCE2® Foundation or PRINCE2® Agile or Project Management Professional® (PMP) or Certified Associate in Project Management™ (CAPM) or IPMA Levels A,B,C and D® (Certified Projects Director)

Duration

jour

Price

From CHF 2500.-

Intermédiaire

Présentiel, Virtuel

Certifiant

SCRUM – Agile Methodology

Introduction to Scrum

REF. PSINT

Participant profiles

Anyone who wants to learn more about Scrum objectives

Objectives

Understand the process control theory on which Scrum is based and how it is really implemented
Understand the mechanics of Scrum
Know the steps to take to introduce Scrum into your organization

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 750.-

Fondamental

Présentiel, Virtuel

SCRUM – Agile Methodology

Scrum Master (PSM)

REF. PSM-01

Participant profiles

Those in charge of the successful use or rollout of Scrum in a project or company

Objectives

Understand why and how Scrum works
Know how to use Scrum productivity indicators
Be able to manage risks and optimize costs

Prerequisites

Have studied the Scrum Guide available on Scrum.org
Understanding the fundamentals of project management

Duration

jour

Price

From CHF 1800.-

Fondamental

Présentiel, Virtuel

Certifiant

SCRUM – Agile Methodology

Scrum Master II

REF. PSM-02

Participant profiles

Experienced Scrum Masters wishing to refine their practices
Agile project managers looking to deepen their understanding of the Scrum framework
Agile coaches and facilitators seeking to strengthen their Servant-leader approach
Team leaders involved in Scrum projects

Objectives

Discover the tools, practices and postures that make a Scrum Master effective
Understand the principles and values of Scrum that help Scrum Masters in their decision making
Learn how the Scrum Master acts as Servant-leader and be more comfortable in this role
As a Scrum Master, support development teams and Product Owners so that they become more efficient
As a Scrum Master, helping to change the environment to make it more conducive to the success of Scrum teams with greater Agility

Prerequisites

Having followed the course: Scrum Master

Duration

jour

Price

From CHF 1800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

SCRUM – Agile Methodology

Scrum Master and Product Owner (PSMPO)

REF. PSM-03

Participant profiles

Anyone looking to learn about the Scrum framework specifically from the perspective of a Scrum Master or Product Owner

Objectives

Have a clear understanding of the mechanics of Scrum from the perspective of the Scrum Master and Product Owner role
Learn how to effectively increase the business agility of their organization
Receive an in-depth understanding of servantleadership to improve their abilities for working with Scrum Teams and stakeholders
Pass the exams PSM-I et PSPO-I

Prerequisites

Have studied the Scrum Guide available on Scrum.org
Understanding the fundamentals of project management

Duration

jour

Price

From CHF 2700.-

Fondamental

Présentiel, Virtuel

Certifiant

SCRUM – Agile Methodology

Scrum Product Owner (PSPO)

REF. PSPO-01

Participant profiles

Product managers responsible for optimizing the value of their products or line of products

Objectives

Learn to maximize the ROI
Use strategies allowing to maximize the flexibility and responsiveness of existing software products

Prerequisites

Have basic Scrum knowledge
Be able to read and understand a multiple choice test (for evaluation)
To read before the course the Scrum Guide available for free, click here

Duration

jour

Price

From CHF 1850.-

Intermédiaire

Présentiel, Virtuel

Certifiant

SCRUM – Agile Methodology

Scrum Product Owner II

REF. PSPO-02

Participant profiles

Product Owners looking to strengthen their expertise
Product Managers or Product Leads
Scrum Masters seeking to deepen their product perspective
Managers or decision-makers involved in agile strategy

Objectives

Analyze and understand the strategic value of products
Identify and segment target customers
Align product features with expected customer outcomes
Define and communicate a clear product vision
Establish relevant value and pricing models
Foster continuous innovation and experimentation
Collaborate effectively with stakeholders
Apply agile governance principles at scale

Prerequisites

Having followed the training : Scrum Product Owner

Duration

jour

Price

From CHF 1850.-

Intermédiaire

Présentiel, Virtuel

Certifiant

SAFe® – Scaled Agile Framework

Leading SAFe® 6.0

REF. SAFE

Participant profiles

Executives and Leaders, Managers, Directors, CIOs, and VPs
Development, QA, and Infrastructure Management
Program and Project Managers
Product and Product Line Management
Portfolio Managers, PMO, and Process Leads
Enterprise, System, and Solution Architects

Objectives

Apply SAFe to scale Lean and Agile development in the enterprise
Recognize and apply a Lean-Agile Mindset and principles
Continuously explore, integrate, deploy, and release value
Empower with a Lean Portfolio
Coordinate the development of large solutions
Enhance their Lean-Agile leadership skills
Support a Lean-Agile transformation in their enterprise

Prerequisites

5 years and more experience in Software Development, Testing, Business Analysis, Product or Project Management
Practical experience of Scrum

Duration

jour

Price

From CHF 1900.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2 Agile® Foundation and Practitioner

REF. PRINCE2A-03

Participant profiles

Agile professionals, project managers and aspiring project managers who want to be able to combine PRINCE2® and Agile in the most effective way when using PRINCE2®, Agile behaviours, concepts, frameworks and techniques
Other key delivery team staff, including: product owners, Scrum Masters and developers
Business professionals with an interest in iterative and incremental project delivery through collaborative working

Objectives

Understand the key concepts of PRINCE2® and PRINCE2 Agile®
Understand how PRINCE2® elements may be tailored in an Agile context
Understand agile ways of working
Understand focus areas in an agile context
Apply and evaluate the focus areas to a project in an agile context
Apply or tailor the PRINCE2® principles, themes, processes and management products to a project in an agile context
Get prepared for the PRINCE2 Agile® Foundation exam
Get prepared for the PRINCE2 Agile® Practitioner exam

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 4100.-

Fondamental

Présentiel, Virtuel

Certifiant

SAFe® – Scaled Agile Framework

SAFe® 6.0 Product Owner / Product Manager

REF. SAFE-POPM

Participant profiles

Future Product Owners
Product Managers
Product Owner or Product Manager who wish to understand their roles within the SAFe® framework
Anyone involved in implementing agility at scale

Objectives

Understand the principles of the SAFe® framework and its key roles
Apply Lean-Agile values in product development
Collaborate effectively with teams and stakeholders
Manage backlogs and prioritize product value
Contribute to program planning and execution
Align product strategy with business objectives
Prepare for the SAFe® 6.0 Product Owner / Product Manager certification

Prerequisites

Minimum knowledge of Agile methods is required
A minimum of 5 years of experience in various project roles is expected
A good level of English is necessary to participate in the provided exercises

Duration

jour

Price

From CHF 1800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

SAFe® – Scaled Agile Framework

SAFe® 6.0 Scrum Master

REF. SAFE-SCRUMMASTER

Participant profiles

Scrum Master or aspiring Scrum Master
Agile Coach or Team Leader
Project Manager working in an agile environment
Professional involved in a SAFe® transformation

Objectives

Gain a deep understanding of the Scrum Master role within a scaled agile organization
Facilitate Scrum events effectively
Understand the planning and execution of a Program Increment (PI)
Promote continuous improvement within agile teams
Prepare for the “SAFe® Scrum Master (SSM)” certification exam

Prerequisites

A familiarity with agility is a real asset, as well as an initial level of knowledge in Scrum / Kanban / eXtreme Programming (XP)
A minimum of 5 years of experience in various project roles is expected
A good level of English is necessary to participate in the provided exercises

Duration

jour

Price

From CHF 1800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

Business Analysis

IIBA®

Preparation to the CBAP certification – Certified Business Analyst Professional

REF. IIBA-CBAP

Participant profiles

Business analysts
Project managers
Systems analysts and team members
Others interested in acquiring the IIBA® CBAP® certification

Objectives

Learn and align your own skills to the principles, activities, tasks and techniques described in the six knowledge areas within the BABOK® Guide
Get familiar with the structure of the BABOK® Guide
Apply tasks and techniques from all 6 knowledge areas to business scenarios
Assess your ability to pass one of the tree exam level (ECBA™, CCBA®, CBAP®)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3500.-

Fondamental

Présentiel, Virtuel

Certifiant

IIBA®

Preparation to the CCBA certification – Certification of Competency in Business Analysis

REF. IIBA-CCBA

Participant profiles

Business analysts
Project managers
Systems analysts and team members
Others interested in acquiring the IIBA® CCBA® certification
Anyone who wants to gather more knowledge or challenge their current practices

Objectives

Learn and align your own skills to the principles, activities, tasks and techniques described in the six knowledge areas within the BABOK® Guide
Get familiar with the structure of the BABOK® Guide
Apply tasks and techniques from all 6 knowledge areas to business scenarios
Adapt the BABOK® Guide usage according to 5 perspectives
Assess your ability to pass the CCBA® exam

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3500.-

Fondamental

Présentiel, Virtuel

Certifiant

IIBA®

Preparation to the ECBA certification – Entry Certificate In Business Analysis

REF. IIBA-ECBA

Participant profiles

Individuals entering the BA profession
Professionals transitioning careers
Functional managers who are not BAs but manage them

Objectives

Learn and align your own skills to the principles, activities, tasks and techniques described in the six knowledge areas within the BABOK® Guide
Get familiar with the structure of the BABOK® Guide
Apply tasks and techniques from all 6 knowledge areas to business scenarios
Adapt the BABOK® Guide usage according to 5 perspectives
Assess your ability to pass one of the three level-based exam (ECBA™)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3500.-

Fondamental

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Professional in Business Analysis (PMI-PBA)®

REF. PMI-PBA

Participant profiles

Business Analysts
Project Managers
Digital Transformation Consultants
Product Managers

Objectives

Increase your chances of passing the PMI-PBA® exam from the first pass
Obtain 35 hours of training to be used for the examination file

Prerequisites

Have read the « The PMI Guide to Business Analysis »
Have followed the course Business Analyst Foundation or have the equivalent knowledge

Duration

jour

Price

From CHF 3550.-

Intermédiaire

Présentiel, Virtuel

Certifiant

Change Management

APMG – Change Management Institute

Change Management – Foundation

REF. CHANGE-01

Participant profiles

Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation
Team members involved in organizational change, transition or transformation projects
Professionals pursuing the APMG Change Management™ Practitioner certificate – for which the APMG Change Management™ Foundation certificate is a pre-requisite

Objectives

How the process of organizational change or transformation occurs
The roles needed to assemble teams most likely to achieve successful organizational change
How people react to organizational change and how to help them adapt
Developing strategies to keep people motivated while an organization undergoes change
The different types of change process e.g. planned and emergent change
How to keep stakeholders engaged while an organization undergoes change

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2500.-

Fondamental

Présentiel, Virtuel

Certifiant

APMG – Change Management Institute

Change Management – Practitioner

REF. CHANGE-02

Participant profiles

Change Project Managers
Transformation Managers
Senior Responsible Owners
Business Change Managers
Change Programme Managers
Operational Line Managers

Objectives

Applying appropriate process frameworks to optimally plan and understand organizational change
A range of organization paradigms with which to understand, support and sustain organizational change processes
How to properly prepare for an organizational change initiative – such as building an effective change team and offering insights which enhance the team’s performance
Preparing people for organizational change
How to be otivational in ways that’s empathetic towards peoples’ roles and personalities
How to establish a clear framework of roles, skills and activities through which leaders can support and sustain the change process

Prerequisites

The APMG Change Management™ Foundation certificate is a prerequisite

Duration

jour

Price

From CHF 1700.-

Intermédiaire

Présentiel, Virtuel

Certifiant

APMG – Change Management Institute

Change Management – Foundation and Practitioner

REF. CHANGE-03

Participant profiles

Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation
Team members involved in organizational change, transition or transformation projects

Objectives

Understanding how the process of organizational change or transformation unfolds
Forming change teams that contain the necessary roles and responsibilities to handle organizational changes with guaranteed success
Properly managing resistance to change
Developing strategies to keep people motivated during the change
Understanding the different types of change and establishing appropriate strategies to manage them
Understanding how to develop the necessary knowledge, skills, and attitudes in the organization once the change is complete
Understanding the program and project management framework within which changes are implemented
Learning to identify and use the “levers” that organizations typically use to drive and support changes

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3650.-

Fondamental

Présentiel, Virtuel

Certifiant

DevOps

Enterprise Architecture

TOGAF

TOGAF – Enterprise Architecture Foundation

REF. TOG-01

Participant profiles

Individuals wishing to gain a basic understanding of TOGAF enterprise architecture
Professionals who have held roles related to an architectural project as well as those responsible for its planning, execution, development, and operation
Individuals working for an organization that applies the TOGAF standard or joining such an organization
Architects wanting to adopt TOGAF enterprise architecture
Architects aiming for later certification as a TOGAF Practitioner (Level 2)
Anyone interested in enterprise architecture and TOGAF
Enterprise architect
Solutions architect
ERP/SAP architect
Data architect
Technical architect
Security architect
Consultant in governance and enterprise architecture
Business analyst

Objectives

Master the concepts and terminology of Enterprise Architecture and the TOGAF.
Apply the Architecture Development Method (ADM) cycle and understand the objectives of each phase.
Adapt and target the ADM for its specific use.
Effectively use supporting techniques for applying the ADM.
Implement the ADM in a digital enterprise context, with iteration and partitioning.
Contribute to the development of the architecture through effective governance.
Prepare for the Level 1 (Foundation) certification exam.

Prerequisites

Basic experience in planning and developing IT systems

Duration

jour

Price

From CHF 2350.-

Fondamental

Présentiel, Virtuel

Certifiant

TOGAF

TOGAF – Enterprise Architecture Practitioner

REF. TOG-02

Participant profiles

Individuals certified in TOGAF Enterprise Architecture Part 1 exam
Professionals implementing the TOGAF standard within their organization
Enterprise Architect
Solution Architect
ERP/SAP Architect
Data Architect
Technical Architect
Security Architect
Consultant in Enterprise Architecture and Governance
Business Analyst

Objectives

Effectively apply the stakeholder management method.
Implement the Architecture Development Method (ADM).
Manage architectural change.
Oversee architectural requirements.
Use The Open Group library.
Organize the architectural landscape across various levels.

Prerequisites

Participants must have followed or have the knowledge covered by the following training: Training TOGAF – Training Program Foundation

Duration

jour

Price

From CHF 2000.-

Avancé

Présentiel, Virtuel

Certifiant

TOGAF

TOGAF – Enterprise Architecture Foundation et Practitioner

REF. TOG-03

Participant profiles

Professionals in architectural roles
Enterprise architects
Participants interested in TOGAF certification
Candidates for the TOGAF Enterprise Architecture Practitioner course

Objectives

Understand the basics of enterprise architecture and the standard TOGAF Edition 10 approach
Gain a good mastery of the structure of the TOGAF standard as well as the use of its various components
Grasp the Architecture Development Method (ADM) and its implementation
Master in detail the phases and techniques defined in the Architecture Development Method (ADM)
Be able to lead the transformation process proposed by the TOGAF

Prerequisites

Have basic experience in IT systems planning and development
Have experience in IT service architecture
Have attended or master the concepts included in the following course: COBIT® 2019 Foundation

Duration

jour

Price

From CHF 4200.-

Fondamental

Présentiel, Virtuel

Certifiant

IT Service Management

ITIL®

ITIL® 4 Foundation

REF. ITIL4-01

Participant profiles

All professionals who need to manage services through the new Service Value System (SVS) proposed be ITIL®
Any people who wish to formalize their experience in service management or to compare it with proposed ITIL® principles, dimensions, and practices
Anyone already using ITIL® and who want to understand the huge add-ons proposed by the new version

Objectives

Understand the key concepts of service management
Understand how ITIL guiding principles can help an organization
Understand the 4 dimensions of service management
Know the purpose and key terms of 18 ITIL® practices
Understand the 7 ITIL® practices

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2200.-

Fondamental

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® 4 Specialist – Create, Deliver and Support

REF. ITIL4-02

Participant profiles

IT service managers
Service delivery and support managers
ITSM practitioners seeking to expand their expertise
ITIL® certification holders aiming to progress

Objectives

Integrate different value streams into the service management system
Plan and effectively manage the resources required for services
Leverage information and technology to enhance services
Design and develop new services aligned with business needs
Ensure the transition and support of services throughout their lifecycle
Structure and prioritize work to optimize performance
Improve service quality through ITIL® 4 practices

Prerequisites

To be ITIL® v4 Foundation certified

Duration

jour

Price

From CHF 2800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® 4 Specialist – Drive Stakeholder Value

REF. ITIL4-03

Participant profiles

Current and aspiring IT service managers
Practitioners responsible for client and supplier relationships
Professionals involved in managing user experience
Holders of an ITIL® certification seeking to advance

Objectives

Design and improve customer journeys
Analyze markets and identify key stakeholders
Develop and manage stakeholder relationships
Shape demand and define service offerings
Negotiate and align service expectations
Onboard and support users throughout their lifecycle
Promote continuous value co-creation
Measure and validate service value

Prerequisites

To be ITIL® v4 Foundation certified

Duration

jour

Price

From CHF 2800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® 4 Specialist – High-velocity IT

REF. ITIL4-04

Participant profiles

IT managers and leaders
Digital service management practitioners
Project managers in digital transformation
ITIL® certified professionals seeking to deepen their expertise

Objectives

Analyze the needs of a digital organization in a high-velocity environment
Apply key Agile and Lean concepts
Leverage Cloud and automation to accelerate value
Integrate ITIL® 4 guiding principles into digital services
Optimize the lifecycle of digital products
Ensure resilience and compliance of operations
Promote value co-creation with stakeholders

Prerequisites

To be ITIL® v4 Foundation certified

Duration

jour

Price

From CHF 2800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® 4 Strategist – Direct, Plan and Improve

REF. ITIL4-05

Participant profiles

IT service managers
IT governance leaders
Managers of technical and operational teams
IT project managers and continuous improvement leaders
ITIL® certified professionals aiming for a strategic role

Objectives

Understand the key concepts of planning and improvement
Identify the scope of control and responsibilities
Integrate risk management and governance within the SVS
Apply continuous improvement principles to IT services
Implement communication and organizational change management
Define and use relevant performance indicators
Design and optimize value streams and DPI practices

Prerequisites

To be ITIL® v4 Foundation certified

Duration

jour

Price

From CHF 2800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® 4 Leader – Digital and IT Strategy

REF. ITIL4-06

Participant profiles

ITIL® 4 Foundation certified support technicians
ITSM managers and IT service leaders
ITSM practitioners involved in stakeholder management
Consultants in digital strategy and IT transformation
IT leaders aiming to align IT with business objectives

Objectives

Link ITIL® guiding principles to strategic decisions
Leverage digital strategy to respond to disruptions
Analyze internal and external environments to create value
Strengthen organizational viability in the face of digital disruptions
Apply approaches to achieve customer relevance and operational excellence
Identify and manage risks while fostering innovation
Define and promote a clear and compelling digital strategy
Implement and evaluate a digital transformation plan

Prerequisites

To be ITIL® v4 Foundation certified

Duration

jour

Price

From CHF 2800.-

Intermédiaire

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® Version 5 – Foundation

REF. ITIL5-02

Participant profiles

Responsables et gestionnaires de services IT (IT Service Manager)
Chefs de projet informatique et digital
Administrateurs systèmes et réseaux
Consultants ITSM et management des services
Responsables d’équipes support, helpdesk et Service Desk
Product Owners et responsables produit numérique
Professionnels en reconversion vers les métiers IT
Toute personne souhaitant obtenir la certification ITIL® Version 5 – Foundation

Objectives

Understand the fundamental concepts of ITIL® and Digital Product and Service Management
Identify how service relationships and the digital product lifecycle contribute to value creation
Master the four dimensions of ITIL® service management and their interactions
Apply the components of the ITIL® Service Value System in a professional context
Use the activities of the Service Value Chain to create end-to-end value
Map and manage value streams (Value Stream Mapping and Management) within a digital organization
Implement the Continual Improvement model in daily operations
Prepare for and pass the ITIL® Version 5 – Foundation exam

Prerequisites

No formal prerequisites are required to attend this training
A general understanding of IT environments and digital services is recommended
Basic experience in IT service management (ITSM) or IT support is an advantage
Technical English proficiency is helpful, as the ITIL® exam is currently available in English

Duration

jour

Price

From CHF 2200.-

Fondamental

Présentiel, Virtuel

Certifiant

ITIL®

ITIL® Version 5 – Foundation Bridge

REF. ITIL5-01

Participant profiles

ITIL® 4 Foundation certified professionals wishing to upgrade to ITIL® Version 5
IT Service Managers and IT Operations Managers
Service Delivery Managers and Product Managers
Digital Transformation Managers and IT Consultants
ITSM and service management consultants
Governance, Risk, and Compliance professionals

Objectives

Understand the key concepts of Digital Product and Service Management introduced in ITIL® Version 5
Master service relationships and collaboration models between providers, consumers, and partners
Apply the components of the ITIL Value System in an updated professional context
Identify the evolution of ITIL® Guiding Principles and their interaction with automation and AI
Leverage the Value Chain and lifecycle activities for digital products and services
Map and manage value streams (Value Stream Mapping and Management)
Understand ITIL® integration with DevOps and PRINCE2® for complementary management
Prepare for and pass the ITIL® Foundation Bridge (Version 5) exam

Prerequisites

Hold a valid ITIL® 4 Foundation certification (or any higher-level ITIL® 4 credential, excluding Cloud and Sustainability)
Technical English proficiency is required, as both the course and exam are currently available in English only

Duration

jour

Price

From CHF 1100.-

Fondamental

Présentiel, Virtuel

Certifiant

Process and Lean Management

IASSC – Lean six sigma

Lean IT

REF. LEANIT

Participant profiles

CIOs and IT managers
IT project managers
Consultants in organization and digital transformation
Quality directors and production managers
Infrastructure and architecture managers

Objectives

Understand the basic concepts and principles of Lean
Apply Lean philosophy in an IT environment
Use Lean IT analysis tools
Manage a Lean IT project under a Lean expert manager
Have a clear idea of what Lean IT means for an organization, and the benefits of its implementation

Prerequisites

Experience and a good knowledge of an IT environmentc

Duration

jour

Price

From CHF 1700.-

Fondamental

Présentiel, Virtuel

IASSC – Lean six sigma

Lean IT Kaizen

REF. LEANKZ

Participant profiles

Process managers and quality managers
Project managers and IT coordinators
Business analysts and consultants
Software developers and engineers
Quality assurance professionals

Objectives

Understand Lean principles related to Kaizen events
Apply the Lean A3 tool to structure improvements
Use the DMAIC Six Sigma model as an analysis method
Identify and select effective improvement options
Implement actions to improve service quality
Establish sustainable controls to maintain results
Prepare for the Lean IT Kaizen exam

Prerequisites

Have followed the course Lean IT

Duration

jour

Price

From CHF 2500.-

Intermédiaire

Présentiel, Virtuel

Certifiant

IASSC – Lean six sigma

Lean Management

REF. LEANM

Participant profiles

Directeurs et responsables d’équipes
Managers et chefs de projet
Responsables bureaux d’études et ingénierie
Experts et consultants en Lean

Objectives

Understand the key principles of Lean Management
Analyze and reduce waste in processes
Map processes and define action plans
Apply the 5S method and visual management
Optimize product design and development
Implement Value Engineering tools
Structure and manage Lean projects
Initiate a continuous improvement approach

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2500.-

Fondamental

Présentiel, Virtuel

IASSC – Lean six sigma

Yellow Belt – Lean Six Sigma

REF. LSS1-YELLOWBELT

Participant profiles

Managers and team leaders
Continuous improvement project managers
Organization consultants
Quality managers
Professionals involved in Lean Six Sigma projects

Objectives

Understand the 5 steps of DMAIC Methodologies: Define ¦ Measure ¦ Analyze ¦ Improve ¦ Control
Practice some of the core methods
Analyse process improvement potential

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 1850.-

Fondamental

Présentiel, Virtuel

Certifiant

IASSC – Lean six sigma

Green Belt – Lean Six Sigma

REF. LSS2-GREENBELT

Participant profiles

Technicians
Production managers
Quality teams
Process managers
Project managers
Consultants

Objectives

Understand the concept of Six Sigma and the DMAIC approach to process improvement
Understand the tools involved in the Define, Measure, Analyse, Improve and Control phases
Understand the use of the tools in characterising processes, analysing process data, solving problems and controlling processes
Use the key tools to solve practical business problems
Lead small Six Sigma project teams or assist Black Belts to deliver tangible business results on larger projects

Prerequisites

Have followed the training: Yellow Belt Six Sigma

Duration

jour

Price

From CHF 4350.-

Intermédiaire

Présentiel, Virtuel

Certifiant

IASSC – Lean six sigma

Black Belt Lean Six Sigma

REF. LSS3-BLACKBELT

Participant profiles

Quality technicians and engineers
Production and operations managers
Project managers and consultants
Continuous improvement managers

Objectives

Define and scope a Lean Six Sigma project
Measure process performance
Analyze data and identify root causes
Improve processes with practical solutions
Implement sustainable control methods
Deploy Lean Six Sigma tools in the organization
Prepare for and pass the Black Belt certification

Prerequisites

Have followed the course or have the knowledge cover by: Green Belt Lean Six Sigma

Duration

jour

Price

From CHF 2800.-

Avancé

Présentiel, Virtuel

Certifiant

Project Management

ISACA – COBIT

COBIT® 2019 Foundation

REF. COB2019

Participant profiles

IT Managers
Assurance Providers
Risk Managers
Solutions Architects
Program Managers

Objectives

Understand and describe the Governance System and Governance Framework principles
Know the 40 Governance and Management Objectives, as well as their purpose statements
Know how to use COBIT® to design a tailored governance system
Prepare for the official COBIT® 2019 Foundation

Prerequisites

Experience in IT management

Duration

jour

Price

From CHF 2250.-

Fondamental

Présentiel, Virtuel

Certifiant

ITTA – Management

Knowledge Management

REF. KNOWLEDGE

Participant profiles

KM project managers
HR and training managers
Quality managers
Business process managers
The actors of change, continuous improvement and quality

Objectives

Master operational methods and tools, identification, characterization, provision, structuring, development of skills, knowledge
Define and Implement a knowledge management approach
Appreciate the introduction of new technologies

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2100.-

Fondamental

Présentiel, Virtuel

Microsoft Project

REF. MSPROJECT

Participant profiles

Project managers
Team leaders
Planners and coordinators
Project management consultants
Team members involved in operational monitoring

Objectives

Create a structured project schedule in Microsoft Project
Allocate and manage human and material resources
Identify and exploit the critical path to anticipate delays
Track real project progress and gaps from the initial baseline
Produce clear and actionable project reports for sponsors
Build confidence to drive your strategic projects

Prerequisites

General Project Management knowledge
Understand basic scheduling principles

Duration

jour

Price

From CHF 1800.-

Fondamental

Présentiel, Virtuel

PM4NGOs – Project DPro

Project Management for Development Professionals

REF. PMD-PRO

Participant profiles

Project managers in the development sector
Team members involved in project implementation
Professionals aiming to advance into project management
Students or recent graduates pursuing a career in development

Objectives

Understand the specificities of projects in the development sector
Apply the key phases of a project life cycle
Master the essential disciplines of project management
Adapt PMD Pro methods to the organizational context
Use practical tools to plan and monitor projects
Prepare effectively for professional certification

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3750.-

Fondamental

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Certified Associate Project Manager (CAPM)®

REF. PMI-01-CAPM

Participant profiles

Any IT professionals, especially project managers, who wish to obtain their Certified Associate Project Manager credential (CAPM® certification)
Any project managers who wants to learn project management topics or to formalize their experience in project management

Objectives

Understand all required processes, their tools and techniques, and their inputs and outputs to successfully manage a project
Cover the whole lifecycle of a project through practical exercises using a case study
Become certified as a Certified Associate Project Manager (CAPM® examination)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 3650.-

Fondamental

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Project Management Professional (PMP)®

REF. PMI-02-PMP

Participant profiles

Any IT professionals, especially project managers, who wish to obtain their Project Management Professional credential (PMP® certification)
Any project managers who wants to formalize their experience in project management

Objectives

Understand all required processes, their tools and techniques, and their inputs and outputs to successfully manage a project
Cover the whole lifecycle of a project through practical exercises using a case study
Become certified as a Project Management Professional (PMP® examination)

Prerequisites

To have a High school diploma or global equivalent and 5 years project management experience or to have a Bachelor’s degree or global equivalent and 3 years project management experience

Duration

jour

Price

From CHF 3650.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Professional in Business Analysis (PMI-PBA)®

REF. PMI-PBA

Participant profiles

Business Analysts
Project Managers
Digital Transformation Consultants
Product Managers

Objectives

Increase your chances of passing the PMI-PBA® exam from the first pass
Obtain 35 hours of training to be used for the examination file

Prerequisites

Have read the « The PMI Guide to Business Analysis »
Have followed the course Business Analyst Foundation or have the equivalent knowledge

Duration

jour

Price

From CHF 3550.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Risk Management Professional (PMI-RMP)®

REF. PMI-RMP

Participant profiles

Risk Managers
Project and Program Managers
Portfolio Managers
PMO Members
Risk Management Consultants

Objectives

Identify and understand risks inherent in projects / programs / portfolios
Effectively and efficiently manage risks
Get prepared to response to risks and improve success rate of your projects
Start preparation to sit for the PMI-RMP exam

Prerequisites

At least 3 years of project risk management

Duration

jour

Price

From CHF 2900.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Scheduling Professional (PMI-SP)®

REF. PMI-SP

Participant profiles

Project managers and coordinators
Planners and schedule analysts
Team leaders and product managers
Sponsors and project team members

Objectives

Use all tools and techniques to more effectively manage projects
Learn to develop and monitor a schedule with and without the need for software assistance
Apply various scheduling methods, tools and techniques, in addition to data from the various formats of schedule models
Plan and structure project communications in an organized and efficient way
Get all relevant knowledge to prepare to sit for the PMI-SP exam

Prerequisites

4 years of project scheduling experience within the last 5 years

Duration

jour

Price

From CHF 2450.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2 Agile® Foundation

REF. PRINCE2A-01

Participant profiles

Agile professionals, project managers and aspiring project managers who want to be able to combine PRINCE2® and Agile in the most effective way when using PRINCE2®, Agile behaviours, concepts, frameworks and techniques
Other key delivery team staff, including: product owners, Scrum Masters and developers
Business professionals with an interest in iterative and incremental project delivery through collaborative working

Objectives

Understand the key concepts of PRINCE2®
Understand the key concepts of PRINCE2 Agile®
Understand how PRINCE2® elements may be tailored in an Agile context
Understand agile ways of working
Understand focus areas in an agile context
Get prepared for the PRINCE2 Agile® exam

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2100.-

Fondamental

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2 Agile® Practitioner

REF. PRINCE2A-02

Participant profiles

Any project managers or project team members who wants to understand how to embed agile ways of working with PRINCE2®
IT managers
People or organisations currently using an Agile framework and who wants to know how to add PRINCE2® on top of it

Objectives

Understand basic concepts of common agile ways of working
Apply and evaluate the focus areas to a project in an agile context
Apply or tailor the PRINCE2® principles, themes, processes and management products to a project in an agile context
Get prepared for the PRINCE2 Agile® Practitioner exam

Prerequisites

To have one of the following certification: PRINCE2® Foundation or PRINCE2® Agile or Project Management Professional® (PMP) or Certified Associate in Project Management™ (CAPM) or IPMA Levels A,B,C and D® (Certified Projects Director)

Duration

jour

Price

From CHF 2500.-

Intermédiaire

Présentiel, Virtuel

Certifiant

Hermes

HERMES 2022 Foundation

REF. HERMES-01

Participant profiles

Project staff
Project Manager
Decision-Makers
Project Sponsors
Controllers

Objectives

Understand the basics of HERMES 2022 project management.
Master the standard scenarios (Service/Product: Development and Adaptation).
Know the key modules of HERMES 2022 and their practical application.
Study the roles, responsibilities, and organization within a HERMES project.
Learn how to create and adapt project scenarios.
Prepare for and pass the HERMES 2022 Foundation certification.

Prerequisites

Basic knowledge or first experiences in project management

Duration

jour

Price

From CHF 1800.-

Fondamental

Présentiel, Virtuel

Certifiant

Hermes

HERMES 2022 Advanced

REF. HERMES-02

Participant profiles

Project managers
Sub-project managers
Auditors

Objectives

To have a deep understanding of the fundamentals of HERMES 2022
To acquire detailed knowledge of the different modules mentioned in the course content
To know how to manage and pilot a project according to HERMES 2022
To have performed project management tasks with practical work in standard “System IT” scenarios
To understand the challenges of integrating HERMES 2022 into an organization

Prerequisites

To have completed the HERMES 2022 Foundation training

Duration

jour

Price

From CHF 900.-

Avancé

Présentiel, Virtuel

Certifiant

IPMA

Preparation to the IPMA Level D certification

REF. IPMA-D

Participant profiles

Beginners in project management
Aspiring sub-project leaders
Project team members or assistants
Experienced project managers who wish to acquire additional theoretical knowledge and obtain the IPMA Level D certification

Objectives

Understand the fundamental principles of project management
Apply project management process models
Develop and manage a project portfolio aligned with strategy
Plan and effectively initiate a project
Organize and structure a project team
Ensure the monitoring, control, and quality of deliverables
Successfully prepare for the IPMA Level D certification

Prerequisites

Having a first professional experience in project management is recommended

Duration

4.5

jour

Price

From CHF 3700.-

Fondamental

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2® Foundation 7th Edition

REF. PRINCE2-E7-01

Participant profiles

Any professional having the responsibility to successfully manage any kind of project

Objectives

Be familiar with the entire scope of the PRINCE2® method
Understand the purpose and contents of the principles, themes, processes and management products and appreciate how these are to be applied in a project
Understand how PRINCE2® can be tailored to suit different project requirements
Expand your knowledge thanks to a range of exercises and practical case studies
Obtain sample documentation that you can use in your own projects even after the course is over
Pass Foundation exam having reviewed sample exam content and questions (included in the course price)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2500.-

Fondamental

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2® Practitioner 7th Edition

REF. PRINCE2-E7-02

Participant profiles

Any professional who needs to use PRINCE2® in the most efficient and effective way in different contexts
Project management office (PMO) members to adopt and adapt PRINCE2®

Objectives

Reviewed all PRINCE2® components
Assessed whether they can demonstrate sufficient ability to apply and tailor the PRINCE2® project management method through a mock exam
Pass the PRINCE2® Practitioner examination (included in the course price)

Prerequisites

To have one of the following certification: PRINCE2® Foundation or Project Management Professional® (PMP) or Certified Associate in Project Management™ (CAPM) or IPMA Levels A,B,C and D® (Certified Projects Director)

Duration

jour

Price

From CHF 2100.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PRINCE2®

PRINCE2® Foundation and Practitioner – 7th Edition

REF. PRINCE2-E7-03

Participant profiles

Any professional having to manage any type of project

Objectives

Become familiar with all the elements of the PRINCE2® project management method
Understand why and how to apply the principles, themes, processes and 26 management products (structured information) of PRINCE2®
Get templates of documents that can be used right after the course
Demonstrate their ability to adopt and adapt PRINCE2®
Simulate the Practitioner Exam on the basis of a scenario
Take the PRINCE2® Foundation and Practitioner exams (included in the course price)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 4100.-

Fondamental

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Project Management Professional (PMP)® Exam Included

REF. PMI-02-PMP-E

Participant profiles

Any IT professionals, especially project managers, who wish to obtain their Project Management Professional credential (PMP® certification)
Any project managers who wants to formalize their experience in project management

Objectives

Understand all required processes, their tools and techniques, and their inputs and outputs to successfully manage a project
Cover the whole lifecycle of a project through practical exercises using a case study
Become certified as a Project Management Professional (PMP® examination)

Prerequisites

To have a High school diploma or global equivalent and 5 years project management experience or to have a Bachelor’s degree or global equivalent and 3 years project management experience

Duration

jour

Price

From CHF 4150.-

Intermédiaire

Présentiel, Virtuel

Certifiant

PMI® – Project Management Institute

PMI – Certified Associate Project Manager (CAPM)® Exam Included

REF. PMI-01-CAPM-E

Participant profiles

Any IT professionals, especially project managers, who wish to obtain their Certified Associate Project Manager credential (CAPM® certification)
Any project managers who wants to learn project management topics or to formalize their experience in project management

Objectives

Understand all required processes, their tools and techniques, and their inputs and outputs to successfully manage a project
Cover the whole lifecycle of a project through practical exercises using a case study
Become certified as a Certified Associate Project Manager (CAPM® examination)

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 4000.-

Fondamental

Présentiel, Virtuel

Certifiant

Service Desk Management

SDI – Service Desk Institute

Service Desk Analyst

REF. SDA

Participant profiles

Support analysts
Support technicians level 1
Support technicians level 2

Objectives

Understand the role and responsibilities of a Service Desk Analyst
Develop effective communication skills
Apply best practices in incident management
Identify and resolve first-level issues
Manage customer relationships and handle difficult situations
Use service desk tools and technologies efficiently
Implement quality assurance processes
Contribute to the overall performance of IT support

Prerequisites

No prerequisites

Duration

jour

Price

From CHF 2150.-

Fondamental

Présentiel, Virtuel

Certifiant

SDI – Service Desk Institute

Service Desk Manager

REF. SDM

Participant profiles

Existing and aspiring service desk managers

Objectives

A thorough grounding in the skills required to lead, motivate and manage a service desk team
The complete service desk management tool kit covering strategy, leadership, employee development, relationship building, service improvement, ITSM processes, performance measurement, finance and tools and technologies
The internationally recognised SDM qualification

Prerequisites

At least three years experience in a service desk environment
Have followed the course Service Desk Analyst (SDA) or have equivalent knowledge

Duration

jour

Price

From CHF 2900.-

Intermédiaire

Présentiel, Virtuel

Certifiant

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